Refunds and support
This page describes the planned support boundary for the Welcome Flow Revenue System. The final checkout setting and wording must be verified before sale.
Support includes
- Purchase access and missing delivery files.
- Corrupt archives or broken files.
- Reproducible defects in the delivered source.
Support does not include
- Custom copywriting, strategy, implementation, or platform setup.
- Legal, compliance, privacy, or deliverability review.
- Third-party subscriptions, fees, outages, or policy changes.
- A guarantee of sales, conversion, revenue, or other performance.
Refund information
The refund policy displayed at checkout controls the transaction, subject to applicable law. Because this is a digital product, eligibility may depend on access and local consumer rules. The seller must make the website, checkout, receipt, and Gumroad setting consistent before launch.
Contact and timing
Use the support route on the purchase receipt. The seller must add the final support address and response expectation before connecting a live checkout. Never send account passwords, private keys, customer lists, or sensitive personal data.